Responsible Gaming

At g111 Responsible Gaming
Keep it fun, keep it in control

Gaming means fun, entertainment, and excitement — but when it gets out of hand, that's when problems start. g111 believes that playing responsibly is the smartest way to play. That's why we're here for you — every step of the way.

Keep in Mind
  • Gaming is for entertainment, not income
  • Do not chase losses by placing more bets
  • Set your daily budget in advance
  • Spend time with family, take breaks
  • If something feels wrong, seek help right away
18+ Age Restrictions Strictly Enforced
24/7 Support team available at all times
Instant Self-exclusion available at any time
Flexible Personal Budget & Time Limits

Our Responsible Gaming Tools

G111 gives you full control over your own gaming habits

Set a Deposit Limit

Set your deposit limit — daily, weekly, or monthly — in advance. Once a limit is set, it cannot be exceeded. That is your safeguard.

Session Time Management

You decide how many hours a day you play. Once your set time is up, g111 will automatically remind you to take a break.

Loss Limit Settings

Once your losses reach a set amount, your account will automatically be put on hold. Protect yourself from financial harm.

Self-Exclusion Feature

If you feel you need a complete break from gaming, you can suspend your account for a set period — anywhere from 7 days to 5 years.

Reality Check

A pop-up will remind you at regular intervals how long you have been playing and how much you have spent. Stay aware.

Professional Support

If you have any concerns about gaming addiction, our trained support team is ready to talk at any time. You are not alone.

01. What responsible gaming means

Responsible Gaming means keeping gaming as a healthy part of your entertainment — not letting it take over your life. At g111, we believe every player deserves to make informed choices, and we're here to support those choices.

For many people, online gaming is a way to unwind after a long day. But over time, it can become a habit — and for some, an addiction. g111 wants you to always stay in control. That's why we've built a range of tools and support systems to help you maintain healthy gaming habits.

The three core principles of responsible gaming are: Know Your Limits, Know Yourself and Knowing When to Stop. Keep these three things in mind and gaming will always stay enjoyable.

The Bottom Line

Gaming is entertainment — it is not a guaranteed way to earn money. It should never be used as a solution to financial problems.

02. Budget Management — a simple approach to financial control

The biggest mistake players make is not setting a budget beforehand. The "let's see what happens" mindset is where the real damage starts. At g111, the first step toward responsible play is defining your financial limits.

  • Only play with money you can afford to lose without it affecting your household finances
  • Allocate a small portion of your monthly entertainment budget for gaming
  • Never use money set aside for rent, bills, or household expenses on gaming
  • Never game with a credit card or borrowed money
  • Use g111's Deposit Limit feature to set your daily spending cap
  • Do not chase losses thinking you will win it back — that is the biggest trap of all
Smart Tips

In your g111 account settings, go to the "Deposit Limit" option to set your daily, weekly, and monthly limits. Once set, any increase to your limit requires a 24-hour waiting period — this is in place for your protection.

03. Warning Signs — how to tell when there is a problem

Gaming problems usually develop gradually, not all at once. If you notice changes in yourself, it's worth paying attention. If any of the signs below feel familiar, take action now:

You keep returning to gaming to chase lost money and end up betting even more
Lying to or hiding things from family, friends, or colleagues because of gaming
Feeling restless, irritable, or low when not gaming
You keep playing beyond your own set time limits and cannot stop
Gaming is causing financial problems, sleep issues, or health concerns
Repeatedly trying to cut back on gaming but failing to do so
Take Action Now

If you notice even one of the signs above, don't wait — contact g111 support or activate the self-exclusion feature. This isn't a sign of weakness; it's a sign of courage.

04. How to use g111's control tools

After logging in to g111, head to your account settings to find all responsible gaming tools. They're easy to use and can be adjusted at any time — though increasing a limit does require a set waiting period.

  • Deposit Limit: Set the maximum amount you will deposit per day, week, or month. Reducing a limit takes effect immediately.
  • Session Time Limit: Set how long each session lasts. You will be logged out automatically when the time is up.
  • Loss Limit: Set a limit on how much you can lose before betting is no longer possible.
  • Cooling-Off Period: Temporarily suspend your account for 24 hours to 30 days.
  • Self-Exclusion: Fully disable your account for a period of 6 months to 5 years. Your account cannot be reactivated during this time.
  • Reality Check: Your session duration and spending will be displayed on screen at set intervals.
How to set it up

Log in to g111 → Click your name in the top right → Select "Responsible Gaming" → Set your preferred limits. All changes take effect immediately.

05. Protection for Minors

G111 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration. If there is ever any doubt, we may request additional KYC documents.

  • Providing a false age during registration is strictly prohibited and will result in account forfeiture
  • Any account found to be registered under a minor's name will be closed immediately
  • Deposits made by minors will not be paid out
  • Parents are advised to use parental control software
For Parents

Use password protection on your devices. Install filtering software to prevent children from accessing online gaming sites, and have open conversations with them about responsible internet use.

06. How to Get Help

Acknowledging a problem takes courage. If you feel gaming is getting out of hand, reach out for help now. Beyond g111's support team, there are professional organizations in Bangladesh that can assist with these kinds of issues.

  • g111 Support: Reach us directly via our support chat — active 24/7
  • Email: [email protected] — we respond within 48 hours
  • Family & Friends: Talk to the people close to you — their support makes the biggest difference
  • Mental Health Professionals: Seek advice from a professional counsellor or psychologist for behavioural addiction
  • National Mental Health Helpline: Kaan Pete Roi helpline in Bangladesh: 01779-554391
g111 Responsible Gaming Support Team
[email protected] — full support provided with complete confidentiality

Self-Assessment

Check the following questions against yourself — answer honestly

01
Do you decide in advance how much time and money you'll spend on gaming?
02
After a loss, do you find yourself coming back again and again thinking "I'll win it back this time"?
03
Are you hiding or lying to family or friends about your gaming?
04
Do you feel restless, irritable, or stressed when you're not gaming?
05
Is gaming affecting your sleep, work, or social life?
06
Have you ever used household money or borrowed money to fund your gaming?
07
Have you tried repeatedly to cut back or stop gaming but been unable to?
Result Analysis

If you answer "Yes" to 2 to 4 questions, it is time to be careful. If you answer "Yes" to 5 or more, seek professional help now. Contact g111 or activate the self-exclusion feature.

You're in control

All of g111's protection tools are available directly in your account

Deposit Limit

Set your own daily, weekly, and monthly deposit limits.

Time Control

You decide the maximum duration for each session.

Loss Limit

Automatic pause once losses reach a set amount.

Cooling Off

Take a temporary break for 1 to 30 days.

Self-Exclusion

Deactivate your account for an extended break.

Reality Check

Review your gameplay history at regular intervals.

Gaming History

View your full transaction and gaming history at any time.

Support Chat

24/7 Live Support — we're here whenever you need us.

FAQ

Answers to the most frequently asked questions about responsible gaming

After logging in to g111, click your profile icon in the top right corner. From there, select the "Responsible Gaming" menu. Here you'll find all protection tools, including Deposit Limit, Time Limit, Loss Limit, and Self-Exclusion. Reducing a limit takes effect immediately, while increasing one requires a 24-hour waiting period.

The self-exclusion feature is intentionally designed to be difficult to reverse so that it provides genuine protection. Reactivating your account before the set period ends is not possible. Even after the period expires, you will need to contact our support team and complete a cooling-off period before the account can be reactivated.

Start by having a calm conversation with them. Raise your concerns without being confrontational. If the situation seems serious, email our support team at [email protected]. We will review the case and take the necessary steps. For issues involving minors, prompt action will be taken upon receiving supporting evidence.

Yes, gaming and gambling addiction is a recognized behavioral health condition and is fully treatable. Cognitive Behavioral Therapy (CBT), support groups, and professional counseling are all highly effective. Do not delay seeking help — the sooner you act, the easier it is to recover.

g111 treats responsible gaming as a core value, not just a rule. Every protection tool — from age verification to self-exclusion — is available free of charge on our platform. Our support team is specially trained to provide the right assistance in sensitive situations.

Play responsibly and enjoy the fun

Gaming at g111 is about more than winning — it's about a healthy, enjoyable experience. Use our protection tools and play on your own terms.

For players aged 18 and above only. Please play responsibly.

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